@inproceedings { mascarenhas11, address = {Reykjav\'{\i}k, Iceland}, booktitle = {Workshop on Culturally Motivated Characters at the 11th International Conference on Intelligent Virtual Agents (IVA)}, keywords = {Workshop,culture,verbal communication,virtual agents}, pages = {1-10}, publisher = {Springer}, title = {“How should I say this ?” Agents with culturally-appropriate verbal communication styles}, year = {2011}, author = {Samuel Mascarenhas and Ana Paiva and Nick Degens and John Mcbreen and Gert-jan Hofstede} }