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A Model for Social Regulation of User-Agent Relationships


Abstract Conversational agents have been subject of extensive research. An increasingly wider number of such agents simulate affective behavior in order to convey familiarity and increase believability. Nevertheless, the evolution of social relationships among people occurs gradually and the degree of intimacy associated with such relationships regulates people’s behaviors. Similarly, we must take into account the progressive growth of relationships when modeling user-agent interaction. In this paper we present a model that regulates the development of user-agent relationships, articulating the Social Penetration Theory with personality modeling. User tests showed that gradual relationship build- ing achieved through the implementation of our model makes an agent more interesting, while increasing its believability, engagement and fun.
Year 2012
Keywords Intelligent Virtual Agents
Authors Sandra Gama, Gabriel Barata, Daniel Gonçalves, Rui Prada, Ana Paiva
Booktitle Intelligent Virtual Agents IVA'2012
Volume 7502/2004
Pages 319-326
Series Lecture Notes in Computer Science
Publisher Springer Berlin / Heidelberg
Address Eindhoven, The Netherlands
Month September
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@inproceedings { gama12, abstract = {Conversational agents have been subject of extensive research. An increasingly wider number of such agents simulate affective behavior in order to convey familiarity and increase believability. Nevertheless, the evolution of social relationships among people occurs gradually and the degree of intimacy associated with such relationships regulates people’s behaviors. Similarly, we must take into account the progressive growth of relationships when modeling user-agent interaction. In this paper we present a model that regulates the development of user-agent relationships, articulating the Social Penetration Theory with personality modeling. User tests showed that gradual relationship build- ing achieved through the implementation of our model makes an agent more interesting, while increasing its believability, engagement and fun.}, address = {Eindhoven, The Netherlands}, booktitle = {Intelligent Virtual Agents IVA'2012}, keywords = {Intelligent Virtual Agents}, month = {September}, pages = {319-326}, publisher = {Springer Berlin / Heidelberg}, series = {Lecture Notes in Computer Science}, title = {A Model for Social Regulation of User-Agent Relationships}, volume = {7502/2004}, year = {2012}, author = {Sandra Gama and Gabriel Barata and Daniel Gonçalves and Rui Prada and Ana Paiva} }

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