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Just follow the suit! Trust in Human-Robot Interactions during Card Game Playing


Abstract Robots are currently being developed to enter our lives and interact with us in different tasks. For humans to be able to have a positive experience of interaction with such robots, they need to trust them to some degree. In this paper, we present the development and evaluation of a social robot that was created to play a card game with humans, playing the role of a partner and opponent. This type of activity is especially important, since our target group is elderly people - a population that often suffers from social isolation. Moreover, the card game scenario can lead to the development of interesting trust dynamics during the interaction, in which the human that partners with the robot needs to trust it in order to succeed and win the game. The design of the robot’s behavior and game dynamics was inspired in previous user-centered design studies in which elderly people played the same game. Our evaluation results show that the levels of trust differ according to the previous knowledge that players have of their partners. Thus, humans seem to significantly increase their trust level towards a robot they already know, whilst maintaining the same level of trust in a human that they also previously knew. Henceforth, this paper shows that trust is a multifaceted construct that develops differently for humans and robots.
Year 2016
Keywords Social Robotic Companions;
Authors Filipa Correia, Patrícia Alves-Oliveira, Nuno Maia, Tiago Ribeiro, Sofia Petisca, Francisco S. Melo, Ana Paiva
Journal IEEE RO-MAN 2016, New York, USA.
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@article { correia16, abstract = {Robots are currently being developed to enter our lives and interact with us in different tasks. For humans to be able to have a positive experience of interaction with such robots, they need to trust them to some degree. In this paper, we present the development and evaluation of a social robot that was created to play a card game with humans, playing the role of a partner and opponent. This type of activity is especially important, since our target group is elderly people - a population that often suffers from social isolation. Moreover, the card game scenario can lead to the development of interesting trust dynamics during the interaction, in which the human that partners with the robot needs to trust it in order to succeed and win the game. The design of the robot’s behavior and game dynamics was inspired in previous user-centered design studies in which elderly people played the same game. Our evaluation results show that the levels of trust differ according to the previous knowledge that players have of their partners. Thus, humans seem to significantly increase their trust level towards a robot they already know, whilst maintaining the same level of trust in a human that they also previously knew. Henceforth, this paper shows that trust is a multifaceted construct that develops differently for humans and robots.}, booktitle = {The 25th IEEE International Symposium on Robot and Human Interactive Communication}, journal = {IEEE RO-MAN 2016, New York, USA.}, keywords = {Social Robotic Companions;}, organization = {IEEE}, title = {Just follow the suit! Trust in Human-Robot Interactions during Card Game Playing}, year = {2016}, author = {Filipa Correia and Patrícia Alves-Oliveira and Nuno Maia and Tiago Ribeiro and Sofia Petisca and Francisco S. Melo and Ana Paiva} }

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