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Agents for Automated User Experience Testing


Abstract The automation of functional testing in software has allowed developers to continuously check for negative impacts on functionality throughout the iterative phases of development. This is not the case for User eXperience (UX), which has hitherto relied almost exclusively on testing with real users. User testing is a slow endeavour that can become a bottleneck for development of interactive systems. To address this problem, we here propose an agent based approach for automatic UX testing. We develop agents with basic problem solving skills and a core affect model, allowing us to model an artificial affective state as they traverse different levels of a game. Although this research is still at a primordial state, we believe the results here presented make a strong case for the use of intelligent agents endowed with affective computing models for automating UX testing.
Year 2021
Keywords Intelligent Virtual Agents;Affective Computing;Computer Games;
Authors Pedro M Fernandes, Manuel Lopes, Rui Prada
Booktitle 2021 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW)
Pages 247--253
Organization IEEE
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@inproceedings { fernandes21, abstract = {The automation of functional testing in software has allowed developers to continuously check for negative impacts on functionality throughout the iterative phases of development. This is not the case for User eXperience (UX), which has hitherto relied almost exclusively on testing with real users. User testing is a slow endeavour that can become a bottleneck for development of interactive systems. To address this problem, we here propose an agent based approach for automatic UX testing. We develop agents with basic problem solving skills and a core affect model, allowing us to model an artificial affective state as they traverse different levels of a game. Although this research is still at a primordial state, we believe the results here presented make a strong case for the use of intelligent agents endowed with affective computing models for automating UX testing.}, booktitle = {2021 IEEE International Conference on Software Testing, Verification and Validation Workshops (ICSTW)}, keywords = {Intelligent Virtual Agents;Affective Computing;Computer Games;}, pages = {247--253}, title = {Agents for Automated User Experience Testing}, year = {2021}, author = {Pedro M Fernandes and Manuel Lopes and Rui Prada} }

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